How NetSuite and Celigo turned 'the lights on' at Lights4fun
The team at this global online retailer was working tirelessly across lots of disparate systems to service and reconcile the fulfilment of orders from its 14 different marketplaces.
Lights4Fun followed Catalyst’s standard engagement model, which starts with the Discovery and Analysis stage. Before making any vendor or partner commitments, this exercise allowed Lights4fun to be satisfied that NetSuite would meet all of its business requirements. Celigo would deliver against its integration needs and that Catalyst was the right partner to deliver the entire project.
Now, new business processes are automated. Information is taken from multiple channels and automatically checked against payment records. Settlements are seamlessly matched for each Merchant Gateway, with only those that do not match requiring attention. The time-saving for Lights4Fun around this capability alone has been considerable.
"We are genuinely thrilled with the engagement that we had with the team at Catalyst . They took a very complex set of omni-channel requirements and delivered a cost effective, fully integrated NetSuite solution in less then 3 months."
Kieran Eblett, Managing Director - Lights4fun
Retail ERP Systems For An Omni Channel Customer Experience
Immerse your customers in a retail experience that's just as satisfying as an in-store visit, or maybe even better. With our partnership with Celigo, a renowned IPAAS (Integration Platform-As-A-Service) provider, and Netsuite for retail, we have crafted the ultimate cloud-based business software solution that caters to every aspect of a multichannel, multi-location retail enterprise. Which includes POS, eCommerce, CRM, marketing, merchandising, inventory and order management, and financials - all under one roof. You won't find this kind of streamlined omnichannel experience anywhere else.
- Speed up order processing by connecting eCommerce storefronts, marketplaces, ERP, 3PL, payment gateways.
- Sync customers, sales orders, fulfillments and more.
- Streamline order fulfillment by automatically sending orders to 3PLs.
- Sync orders, shipment status, inventory levels and more.
- Automate returns processing across your online stores, warehouses, ERP and POS.
- Sync RMAs, returns receipts, refunds, and more.
- Streamline your supply chain by connecting your ERP, 3PL, WMS, demand planning and procurement systems.
- Sync inventory levels, order data, purchase orders, shipment statuses and more.
- Gain full visibility of customers by connecting your customer support system, ERP and more.
- Sync customer data, financials, support tickets, RMAs and more.
- Automate accounting processes by connecting your online storefronts, payment gateways and accounting systems.
- Sync sales orders, refunds, payments, credit memos, settlement reports.